FAQ

Here you can find answers to some of our most frequently asked questions. If you can’t find what you’re looking for, give us a call or request a call back and we’ll be happy to help.

Why should I book with SkyClub instead of going direct to the airline?

With SkyClub, you can expect five-star customer service from our dedicated agents. As specialists in First and Business Class flights, we have access to special fares and contracts that only permissible to sell privately.We go the extra mile to get you the best deal, in turn saving you money. We are here to do all the leg-work, and to make sure your journey goes without a hitch. Our experts have a minimum of 10-years experience, offering you a professional service as well as impartial advice. Our service doesn’t stop when you get on the plane either. We are with you until you return to make sure your journey runs as smoothly as possible.From seating arrangements to chauffeur driven cars and luxury hotels- SkyClub can organize those extra little details. Hassle Free.

Why do I need to provide my contact details before I am given flight options?

We want to find you the best flight deals possible and we do not use booking engines or automated call centres. Once you have provided your contact details, our First and Business Class flight specialists will carry out research on the best fares and negotiate contracts with airlines before calling you back. We prefer the personal touch, so one of our professionals will speak with you in person.

Can you make additional arrangements as well as booking my flights?

Yes in addition to booking First and Business Class flights we can arrange things like airport transfers, chauffeurs, luxury holidays, hotels, private jets, private yachts and luxury car rentals. We understand the needs of business travellers in the 21st century and are here to assist you with whatever you need.

How are my contact details protected and are they used by third parties?

Your contact details are stored in our secure database, so you don’t have to worry about your personal information ending up in the wrong hands. We abide by the Data Protection Act and will never supply your details to other companies or third parties.

What benefits will I receive from becoming a member of SkyClub? –

As a SkyClub member you will have your own dedicated travel agent to provide you with a more personal experience and concierge service. You will also receive benefits for booking again with us, including discounted fares, seat upgrades, lounge passes, airport transfers, overnight hotel stays and other rewards.