These days, it seems that every airline has the amenities that their competitors have. Seat back entertainment systems, more inspired meals and lie-flat beds in business and first class are all things that every competent company has gotten down at this point in history.
When you can watch the latest movies, dine on a variety of different cuisines from around the world, and rest slightly better than you have on planes in the past on most major airlines, how does one determine the best one for your global wanderings?
The major difference today is the human element. Despite having all the tools one needs to have a relaxing flight, ill-tempered and poorly trained flight attendants can throw a wet blanket over one’s experience in one poorly thought out exchange of words.
In a day and age when airport security is making the flying public feel like worthless individuals that are presumed to be threats until proven otherwise, the airline that succeeds the best in making its passengers feel like a VIP wins.
When they walk off the gate bridge into the airplane cabin, they have escaped the worst part of the flying experience, and those that proceed to make the act of taking an airplane as pleasurable as possible often earn loyal customers for life.
The following airlines excel at this philosophy, so if you find yourself in the position to book a flight with any of the following companies – do so. It will be a decision you won’t soon forget!
Garuda Indonesia
Once considered one of the riskier airlines in the world, Garuda Indonesia has managed to turn its reputation around completely in the past decade, improving their customer service to the point where they have been lauded as having the best cabin crew in the world as per the 2014 World Airline Awards.
By actively promoting the culture, artistry and hospitality that is second nature to the people that call the islands of Indonesia home, they have certainly made an impression on the travelling public as they have used this airline en route to discovering one of the world’s greatest emerging nations.
Garuda Indonesia best cabin crew 2014
One of the areas where Garuda really shines is through the implementation of service in its first class section. From the second you step on the plane, you are waited on like royalty, with fine wines and champagne served upon reaching your seat, any and all questions being answered with the utmost respect. With them offering some of the finest foods and flight amenities in the business, it is not hard to see how they have earned their distinction as the best flight crew of 2014.
Cathay Pacific
Having also won the best cabin crew in the world award in 2013 at the World Airline Awards in Paris, the flight attendants of Cathay Pacific are also proficient at the art of treating the customer right. It starts with the in-flight meals: chefs that put together the food that Cathay Pacific passengers consume on board know that you lose a lot of your ability to taste at 36,000 feet, so they compensate with a wide variety of spices to avoid the common mistake of over-salting meals.
Cathay Pacific best cabin crew 2013
Additionally, a chief flight attendant manager flies with the regular cabin crew to make sure everything runs smoothly, and meetings before and after flights are planned to ensure problems are flagged and dealt with ASAP, all while emphasizing the airline’s core philosophy of service delivered straight from the heart.
Emirates
Flying out of Dubai, one of the wealthiest jurisdictions in the world, has had the effect of the city-state’s ambition rubbing off on its crew, as they aim to be the best at seemingly everything. As such, it is not surprising that Emirates Airlines has some of the best cabin crew in the business.
Emirates cabin crew
Well compensated and well trained, they have a comfortable and happy life on their time off in Dubai, which allows them to do their job with as little external stress from outside the cabin as possible. As well, performance is evaluated on a regular basis to ensure individual team members are meeting the lofty customer service goals that Emirates sets out for themselves.
Like Cathay Pacific, the treatment that you will get will make you feel like a sheik, rather than just a random passenger sitting in seat 27A.
Etihad
Being based out of Abu Dhabi, the capital of the United Arab Emirates, Etihad has always been the natural rival to Emirates, and this competitive nature has driven the crew of this airline to strive for excellence in a way few other airlines do.
Etihad Airways cabin crew
A strong emphasis on grooming ensures that your friendly crew members look like the professional they should be, and the airline’s philosophy on passengers as guests guides their every action towards the flying public.
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