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Once you book a flight with SkyClub, we’re with you for life. Simply book your first flight with us and you are eligible for membership. As a member you will receive a dedicated travel agent to provide you with a more personalised concierge service. You may also be entitled to rewards such as upgrades, lounge passes, transfers, chauffeurs and overnight hotel stays next time you book!
This section is dedicated to the feedback from our clients regarding their experiences and quality of service from the team at SkyClub. The reviews below are 100% genuine. We are grateful of the comments provided and would like to thank all of our clients for the time they have spent providing each useful review. Leave your review with SkyClub.com.
I would like to take a moment to formally recognise the exceptional support and professionalism shown by Ian during a recent travel disruption involving my flight itinerary.
Due to my original flight being cancelled by the airline, I was placed in a very difficult situation where I had to rearrange multiple personal plans and coordinate everything around a completely new itinerary. Throughout this stressful process, Ian went far above and beyond what I expected from customer service.
He patiently handled numerous back-and-forth discussions between myself and the airline, carefully worked through several itinerary adjustments based on my requirements, and remained supportive, responsive, and professional at every stage until my tickets were finally reissued successfully.
What truly stood out was his dedication and willingness to help despite the complexity of the situation. His efforts made a very stressful experience significantly easier to manage, and it is because of individuals like Ian that SkyClub continues to prove its excellent standard of customer service.
Please extend my sincere appreciation and gratitude to Ian for his outstanding assistance.
Milton worked so hard on my itinerary to Goa. A thoroughly pleasant individual who listened to what I requested and was so professional and kind. Soon after speaking with him he emailed me some options, which took some work I can see.
Christine was very helpful in arranging our flight bookings. Excellent Customer Service keep up the good work.
Bella is amazing. So helpful. Very quick to respond and a lovely reassuring manner.
IAN IS AN ABSOLUTE LEGEND! ⭐️⭐️⭐️⭐️⭐️
I would like to take a moment to formally recognise the exceptional support and professionalism shown by Ian during a recent travel disruption involving my flight itinerary.
Due to my original flight being cancelled by the airline, I was placed in a very difficult situation where I had to rearrange multiple personal plans and coordinate everything around a completely new itinerary. Throughout this stressful process, Ian went far above and beyond what I expected from customer service.
He patiently handled numerous back-and-forth discussions between myself and the airline, carefully worked through several itinerary adjustments based on my requirements, and remained supportive, responsive, and professional at every stage until my tickets were finally reissued successfully.
What truly stood out was his dedication and willingness to help despite the complexity of the situation. His efforts made a very stressful experience significantly easier to manage, and it is because of individuals like Ian that SkyClub continues to prove its excellent standard of customer service.
Please extend my sincere appreciation and gratitude to Ian for his outstanding assistance.
Milton worked so hard on my itinerary to Goa. A thoroughly pleasant individual who listened to what I requested and was so professional and kind. Soon after speaking with him he emailed me some options, which took some work I can see.
Christine is perfect. She found the flight and booked everything without any bother. Thank you